On-Demand Videos for MSPs | TechGrid

TechGrid Fulfillment Overview | On-Demand Video

Written by Danny Mareco | Aug 8, 2025 5:58:00 PM

This short on-demand webinar introduces the core concepts and components of TechGrid Fulfillment. The fulfillment workflow is the second major workflow that connects to the "Sell" workflow to create a fully digital and automated quote-to-cash process for VARs and MSPs.

TechGrid Fulfillment includes:

  • Order Management System (OMS): Organizes your orders in a central place with real-time status updates.
  • Procure Track Provision (PTP) – Digital procurement that sends orders directly to distributors like Ingram Micro and TD SYNNEX, tracks shipping status, and provisions apps.
  • Subscription Management – Support for recurring services and automated invoicing.
  • Customer Console – Gives customers real-time order visibility and enables teams to collaborate effectively.
  • Fulfillment Workflow – Digital process based on best-practices that's built specifically for IT fulfillment.

By integrating these components, TechGrid enables MSPs and VARs to eliminate manual steps, speed up fulfillment, and deliver a transparent, modern customer experience.

Watch the video: